Maid service

Housemaids at Domestina are freelancers and set their own prices. The platform does not take a percentage of their earnings, 100% of the amount the client pays stays with them. This ensures that the prices are the best possible on the market. The platform funds its activities through Domestina Club, which gives customers access to housemaids. Domestina Club costs 9 € for the first month and 9.90 € for each month thereafter. It can be cancelled at any time without penalty. Domestina Club starts by default with the first housemaid order.

The FIX subscription ensures that you will be visited by the same housemaid every time, fixing the same day and hour every week. With other types of services, you can book the provider you want only if it’s available.

You want regular visits, but once a week is too frequent. Use the FLEX option. You will be able to order one-time visits for all available housemaids. This includes exclusive housemaids which are available only for one-off visits

Your presence during the visits is your decision. The only important thing is to provide access at the beginning and a way the contractor can secure the property when the visit is done.

With an established subscription or a trusted relationship with the service provider, it is common practice to hand over a key. For properties that are used seasonally or for short-term rentals, a specific key handover protocol can be arranged (via a doorman, a key safe, or a neighbour), making remote property management easier.

In the platform, for each performer, you will see a brief description, the history of bookings in the system, as well as ratings and comments from real clients.

The best approach is to prepare a short, clear priority list for the visit. If you set 2–3 focus areas (e.g. bathroom, kitchen, floors), the result is usually much more fitting than with too many simultaneous expectations.

Proven essentials include an all-purpose cleaner, bathroom cleaner, dish soap, a floor cleaner, microfibre cloths, sponges, a vacuum cleaner, and a mop. If you have delicate surfaces, please provide the appropriate specialist product.

Yes. Many households rotate their priorities from week to week, depending on what is most urgent at the time. A brief check-in at the beginning helps make the best use of the available time.

That depends on your household. For many households, a weekly schedule is ideal for maintaining consistent cleanliness. For smaller households, a flexible appointment every 1–2 weeks may be sufficient.

Consistency helps the most – similar appointment times, clear priorities, and a brief check-in when needed. After just a few visits, the cleaning usually becomes more efficient because there is less buildup and more time for details.

The duration depends on the scope of the agreed tasks as well as the size and layout of your household. The time required is clearly defined in advance, giving you planning certainty and a clear understanding of the timeframe for the support. If needed, the duration can be adjusted later.

If your living situation or support needs change, adjustments can be made flexibly. The frequency, scope, or focus of the housekeeping can be adapted so that the support always fits your current situation and remains meaningful in the long term.

Yes, housekeeping is worthwhile even in small flats. Especially there, regular support ensures order, cleanliness, and a consistently pleasant living atmosphere without you having to spend time on recurring tasks yourself.

It helps to briefly clarify which tasks should be done and whether there are any special considerations in your household (e.g. delicate surfaces or areas that should not be accessed). This allows the housekeeping to start efficiently and avoids misunderstandings.

Yes, hanging, folding, or ironing laundry can be part of the housekeeping by arrangement. However, loading and starting the washing machine is done by you as the client. The exact scope is defined in advance so that time planning remains realistic and priorities are clear.

The most important thing is clear communication at the beginning – which tasks are particularly important to you, which areas should be cleaned regularly, and how this should be done. This clarity ensures that services are delivered consistently and transparently.

To avoid disappointment, realistic prioritisation is important. When time is limited, the agreed core tasks are completed first. If needed, the scope can be adjusted for future visits.

Yes. Regular cleaning is designed for homes where people actually live. It helps to clear the main surfaces for better results, but you don’t need a “magazine-ready” home to benefit from this service.

Regular cleaning helps reduce dust on surfaces and floors, which can contribute to more pleasant indoor air. It is not a medical solution, but it can improve overall comfort, especially in spaces where a lot of time is spent.

Choose compatible detergents yourself and communicate your preferences from the start. Since the housemaid works with your products, you have full control over the substances used.

If you value routine and want the same person on the same day and time, FIX is the right choice. If your schedule changes or you prefer occasional visits, FLEX gives you planning freedom.

Let us know in advance if there are any rules (closed doors, rooms that are off-limits, animals sensitive to noise) and prepare the space so that the visit is safe for both the housemaid and the pet.